Welcome to Shivarc Solution Pvt. Ltd. By accessing and using our website, products, or services, you agree to comply with these Refund Policy. If you do not agree with any part of these terms, please do not use our website or services.
By accessing this website, you acknowledge that you have read, understood, and agree to be bound by these Refund Policy and all applicable laws and regulations. If you do not agree with these terms, you are prohibited from using or accessing this site.
Shivarc Solution Pvt. Ltd. provides IT solutions including, but not limited to:
Website Design & Development
Custom Software Development
Mobile Application Development
E-commerce Solutions
Digital Marketing & SEO Services
Cloud & IT Consulting Services
Users agree to use our website and services only for lawful purposes and shall not engage in any activity that may damage, disrupt, or interfere with our systems or services. You are responsible for maintaining the confidentiality of your account credentials.
All website content including text, graphics, logos, icons, images, software, source code, and other materials are the exclusive property of Shivarc Solution Pvt. Ltd. and are protected under applicable intellectual property laws. Unauthorized copying, distribution, or reproduction is strictly prohibited. All rights reserved.
Project timelines are estimates and may vary depending on project complexity, client feedback, and approval timelines. Delays caused due to incomplete information, delayed feedback, or approvals from the client shall not be considered the responsibility of Shivarc Solution Pvt. Ltd. We strive to deliver all projects within the agreed timeframe.
All payments must be made according to the agreed quotation or invoice. Development work may require advance payment before commencement. Delayed payments may result in suspension of services until outstanding dues are cleared. Payment terms are strictly as mentioned in the project agreement.
Once a project has commenced, payments made are generally non-refundable. Refund requests, if applicable, shall be evaluated on a case-by-case basis. Customized software, websites, mobile applications, and digital services are not eligible for full refunds after development work has started.
| Service Type | Refund Eligibility | Notes |
|---|---|---|
| Website Design & Development | Partial | Non-refundable after design approval |
| Custom Software Development | Partial | Non-refundable after development begins |
| Digital Marketing Services | Pro-rata | Refund for unused period only |
| Consulting Services | Non-refundable | No refund after service delivery |
We respect the confidentiality of client information and take reasonable measures to protect sensitive business data shared during project execution. Both parties agree not to disclose confidential information without prior consent. All data shared remains confidential and is used solely for project purposes.
Our services may involve third-party providers such as payment gateways, hosting providers, cloud platforms, APIs, analytics tools, or domain registrars. We are not responsible for interruptions, pricing changes, or policies of third-party service providers. Clients are advised to review third-party policies.
Shivarc Solution Pvt. Ltd. shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, software, or services. Our total liability shall not exceed the amount paid by the client for the specific service. We provide services on an "as is" basis.
Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information in accordance with our Privacy Policy. Our website may use cookies to improve user experience, analyze website traffic, and enhance functionality. Users may disable cookies through browser settings if preferred.
For more details, please see our Privacy Policy.
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of such external websites. Accessing external links is at your own risk.
Shivarc Solution Pvt. Ltd. reserves the right to update or modify these Refund Policy at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms. We encourage users to review this page periodically.
These Refund Policy shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in India. By using our services, you agree to submit to the exclusive jurisdiction of Indian courts.
Shivarc Solution Pvt. Ltd. shall not be liable for any delay or failure to perform obligations caused by events beyond reasonable control, including but not limited to natural disasters, acts of God, war, terrorism, strikes, government actions, or internet disruptions.
If you have any questions regarding these Refund Policy, please contact us:
Fast-growing IT and Digital Marketing partner. We deliver innovative solutions to propel
your business forward with cutting-edge technology.